Post COVID-19: Could free returns finally be a thing of the past?

Summary: eCommerce old-timer Anders Ankarlid highlights the mind-blowing costs of free returns, and how online retailers and the environment are splitting the bill. The full consequences of COVID-19 are hitting eCommerce companies — and their bottom-line — hard. A new world that will see a heavily reduced profit margin for the eCommerce giants, will also be the end of free returns for you.

Learn more about how big eCommerce companies are losing more than €1 billion due to increased shipping cost, what this means for you